Best Shipment Tracking Software for Dropshipping Business

In today's fast-paced e-commerce world, online shoppers expect reliability, speed, and transparency in every delivery. According to reports from DHL, delivery providers impact 66% of online shoppers' purchasing decisions, underscoring how vital tracking and shipping experience is in maintaining customer trust. For small business owners in the competitive dropshipping market, cost-effective and dependable package tracking is essential. 

Implementing the right tracking tools enhances customer satisfaction and gives dropshippers a crucial edge, allowing them to stand out and thrive in a crowded marketplace. In this article, we’ll introduce the 12 best tools for dropshipping shipment tracking, which can streamline your tracking solutions and build customer loyalty.

 

Introduction: Package Tracking in Dropshipping Business

 

Package tracking refers to monitoring and tracing the shipment of a dropshipping order from third-party suppliers directly to the end customers. While the logistics status information often differs between dropshippers and shoppers:

▶ Dropshippers: Considering dropshipping businesses often rely on third-party suppliers or fulfillment agents, dropshippers require more granular tracking events, especially in the early and mid-shipping stages. Usual details include processing(even manufacturing), transit, customs clearance, and end delivery.

 

▶ Online Shoppers: Shoppers usually receive basic and simplified package tracking status that is easier to understand. The tracking information shared with shoppers often focuses on the final mile (from the local distribution center to delivery), which is the most relevant part for customers eager to know when their package will arrive. 60% of global shoppers say delivery speed is unimportant as long as they are told when their item will arrive. A real-time update for the local delivery weighs heavily in the online shopping experience.

 

Why Fulfillment Tracking is Essential for Dropshipping

 

1. Ensure Shipment Transparency

 

Transparency is essential for effectively realizing order fulfillment in the dropshipping business. Since dropshippers typically do not handle packaging and shipping products, having open access to shipment status allows dropshippers to monitor each stage of the fulfillment process closely, ensuring that outsourced tasks--such as order preparation, packaging, and handoff to carriers--are completed accurately and on time.

2. Enhance Customer Satisfaction and Trust

 

Reliable tracking support reflects the profession and reliability of a dropshipping store. Providing customers with clear and concise logistics information through appropriate channels is essential to improve the shopping experience and build up trust. Also, the importance of end-to-end tracking to global online shoppers varies depending on what is being delivered, which may require rational shipping tracking arrangements for various orders.

3. Optimize Early Issue Detection Ability

 

With in-time package tracking updates, dropshippers can detect issues earlier and resolve problems promptly before they impact customer satisfaction and store reputation. Real-time monitoring of order shipment improves dropshippers' resilience to uncontrollable issues like customs delays and rerouted shipments. When there is a problem, provide feedback on the situation timely, and offer compensation for comfort to your customers.

 

12 Best Shipment Tracking Software for Dropshipping

 

Dropshippers do not handle the fulfillment directly, indicating less control over shipping speed, tracking visibility, and accuracy. We highly recommend leveraging shipment tracking tools to enhance order management efficiency.

 

1. AfterShip

 

 

AfterShip is a well-known shipment tracking tool collaborating with 1203 worldwide carriers. It allows batch import and track orders, and automatically updates the latest order status to customers via email or SMS. Such features can effectively improve customer experience and reduce pressures for customer support. You can also get insightful supply chain metrics from AfterShip to optimize your fulfillment performance.

 

Pricing: $9/month for the essentials plan, $99/month for the pro plan, $199/month for the premium plan, and custom pricing for the enterprise.

 

2. ShipStation

 

 

ShipStation is a wonderful solution for streamlining order fulfillment and improving operational efficiency. It enables streamlined multi-channel management integrated with a wide range of logistics carriers and e-commerce marketplaces. Key features include inventory management, branded tracking updates, and simplified return processes, all available from a single interface. For branded dropshipping, its customized shipping labels can further boost brand recognition.

Pricing: $9.99/month for the starter plan, $29.99/month for the growth plan, $99.99/month for the scale plan, and $399.99/month for the high-volume plan.

 

3. 17TRACK

 

 

17TRACK is a software designed to improve the efficiency of global package tracking. It supports 2500 carriers and offers tracking services to shipping providers, online marketplaces, software vendors, and payments. Its simple interface allows users to quickly track shipments in bulk and provides a multi-language version, which is ideal for small businesses engaged in cross-border trade. Dropshippers can access seamless tracking updates through the Shopify app store or via API.

 

Pricing: Free plan available

 

4. Parcel Monitor

 

 

Parcel Monitor can fuel business growth with personalized unlimited global tracking. Its unlimited parcel tracking function and automated notifications are available across 170+ markets and any of the 1,000+ carriers you are shipping with, enabling users to monitor multiple packages and retailers effortlessly. It allows customized branded tracking for dropshipping private labels to boost engagement. 

Pricing: Free plan available

 

5. Tracktor

 

 

Tracktor is a Shopify app from ShopPad that can be seamlessly integrated with online stores. It has collaborated with the major carriers and provides real-time package status for dropshippers and buyers. You can customize the tracking page and decide what shows to customers. Advanced users will enjoy more features like delivery & exception reports, and product recommendations.

Pricing: Free plan available

 

6. Track123

 

Track123 provides global shipment tracking and is especially popular with businesses in the United States. Through Track123, it is effortless for online sellers to create a branded tracking page and equip stores with auto-triggered emails for order status. Besides, dropshippers sourcing from China can hide specific keywords/carriers in tracking details, and brand the order tracking experience.

Pricing: Free plan available

 

7. Parcel Panel

 

 

Parcel Panel is a highly efficient tool for tracking orders and resolving issues proactively—before customers even have a chance to complain. Boost your sales with its smart upsell system and leverage powerful analytics to optimize your shipping solutions. For dropshippers, it offers the convenience of hiding all Chinese origins with just one click. If you're a Shopify store owner, you can easily access Parcel Panel directly through Shopify admin.

Pricing: Free plan available

 

8. Shippo

 

 

Shippo covers everything dropshippers need for scalable shipping in one place, combining convenience and cost-efficiency with access to top carrier rates. Through APP and API,  Shippo enables seamless operations, helping dropshipping sellers optimize efficiency as the business grows. Effortlessly integrate Shippo with your Shopify store to sync order information in real time. You can also manage all your dropshipping orders in one place, with features like bulk label editing and printing for multiple orders simultaneously.

Pricing: Free to install

 

9. EasyPost

 

 

If you are looking for a parcel tracking tool friendly to developers, EasyPost must be considered. With the shipping API suite provided by EasyPost, dropshippers can simplify and automate the parcel shipping operation. You can explore more features including no-code label creation, streamlined return logistics, and address verification. Its high flexibility and scalability make it ideal for small businesses that require highly customized shipping solutions.

Pricing: Free to install

 

10. Easyship

 

 

Easyship is an all-in-one platform for shipment management to online retailers. It integrates seamlessly with popular platforms like Shopify, Etsy, and TikTok Shop, allowing dropshippers to manage shipments from a single dashboard. Users can access exclusive pre-negotiated rates on 550+ international and domestic services, and automate processes like label printing and order tracking. Additionally, its tax and duty calculation tools can simplify international shipping.

Pricing: Free plan available, $29/month for plus plan, $69/month for premier plan, $99/month for scale plan.

 

11. ParcelTrack

 

 

ParcelTrack is a mobile app that tracks parcels and shipments. Through ParcelTrack, you can integrate all shipments from over 50 delivery services into a single platform and receive free push notifications to keep you up to date with shipment status. It can also store all delivered packages, which gives users an overview of all delivered shipments.

Pricing: ParcelTrack Premium is $2.99.

 

12. Shipway

 

 

Shipway provides comprehensive shipping solutions for dropshipping sellers as a shipping aggregator platform. It allows users to customize a tracking page on their website instead of a carrier website. Along with automated order tracking, status updates via SMS, Email, and WhatsApp, collect reviews. Besides, Shipway Experience supports calculating the NPS score & analyzes buyer satisfaction.

Pricing: $29/month for the starter plan, $49/month for the growth plan, and $99/month for the enterprise plan.

 

Conclusion

 

In conclusion, shipment tracking tools are no longer optional for dropshipping businesses—they are essential for building trust, improving customer satisfaction, and staying competitive. Whether you prioritize real-time updates, branded tracking pages, or automated exception handling, choosing the appropriate tool can upgrade the shipping process into a seamless experience for your customers.  

By investing in a reliable shipment tracking solution, you not only reduce the risk of delivery-related complaints but also create opportunities to enhance your brand image and drive repeat sales. As you scale your dropshipping business, leverage these tools to ensure every package delivered strengthens the connection between you and your customers.